A provision is recognized when the Company has a present obligation as a result of past event and itis probable that an outflow of resources will be required to settle the obligation, in respect of which areliable estimate can be made. Provisions are not discounted to present value and are determined basedon best estimate required to settle the obligation at the Balance Sheet date. These are reviewed at eachBalance Sheet date and adjusted to reflect the current best estimates. Contingent assets and liabilities arenot recognized.
A disclosure for a contingent liability is made when there is a possible obligation or a present obligationthat may, but probably will not, require an outflow of resources. When there is a possible obligation ora present obligation in respect of which the likelihood of outflow of resources is remote, no provision ordisclosure is made. Contingent asset are neither recognised nor disclosed in the financial statements.
The basic earnings per share is calculated by dividing the net profit after tax by weighted average numberof equity shares outstanding during the reporting period. Number of equity shares used in computingdiluted earnings per share comprises the weighted average number of shares considered for basic earningsper share and also weighted average number equity shares which would have been issued on conversionof all dilutive potential shares. In computing diluted earnings per share only potential equity shares that aredilutive are considered. Dilutive potential equity shares are deemed to be converted as at the beginning ofthe period unless issued at a later date. The dilutive potential equity shares are adjusted for the proceedsreceivable had the shares been actually issued at fair value. Dilutive potential equity shares are determinedindependently for each period presented.
Lease of assets/software under which all the risks and benefits of ownership are effectively retained bythe lessor is classified as Operating Leases. The total lease rentals, including escalation, are recognizedin the Revenue account or/and Profit and Loss account, as the case may be, on a straight line basis overthe period of the lease. Initial direct costs incurred specifically for an operating lease are charged to theRevenue Account.
Initial recognition: Foreign currency transactions are recorded in Indian Rupees, by applying to the foreigncurrency amount the exchange rate between the Indian Rupee and the foreign currency at the date of thetransaction.
Conversion: Foreign currency monetary items are translated using the exchange rate prevailing at thereporting date. Non-monetary items, which are measured in terms of historical cost denominated in aforeign currency, are reported using the exchange rate at the date of the transaction. Non-monetaryitems, which are measured at fair value or other similar valuation denominated in a foreign currency, aretranslated using the exchange rate at the date when such value was determined.
Exchange differences: Exchange differences are recognized as income or as expenses in the period inwhich they arise.
For Operating Expenses (Schedule 4), expenses are allocated in Health, Personal Accident and Travel onthe basis of gross direct premium.
Expenses pertaining to Policyholders have been shown in Revenue Account as per the limit prescribedin Insurance Regulatory and Development Authority of India (Expenses of Management, includingCommission, of Insurers) Regulations, 2024 and excess over the limit has been debited in the Profit &Loss Account.
Share issue expenses are adjusted against share premium account.
Goods and Services Tax ("GST”) collected is considered as a liability against which GST paid for eligibleinputs services or goods, to the extent claimable, is adjusted and the net liability is remitted to theappropriate authority as stipulated. Unutilized credits, if any, are carried forward for adjustment insubsequent periods. GST paid for eligible input services not recoverable by way of credits are recognizedin the Revenue account as expense.
i. Receipts and payments account is prepared and reported as per AS-3 Cash flow statements usingthe Direct Method, in conformity with para 2(a)(i) of the Master Circular on Actuarial, Finance andInvestment Functions of Insurers dated May 17, 2024, issued by the IRDAI.
ii. Cash and cash equivalents for the purpose of statement of receipts and payments include cashand cheques in hand, deposits with banks, bank balances, liquid mutual funds and other short terminvestments with original maturity of three months or less which are subject to insignificant risk ofchanges in value.
iii. The components of cash and cash equivalents are presented with reconciliation of the amounts in itscash flow statement with the equivalent items reported in the Balance Sheet.
Note:
1. The Company has disputed the demand raised by Income Tax Authorities of W 12,716 Lakhs (previous year W9,879 Lakhs) theappeals of which are pending before the appropriate authorities. This includes income tax demand related to Assessment Year2020-21, 2021-22, 2022-23 and 2023-24 related to disallowance of certain expenses as inadmissible under Section 37(1) of IncomeTax Act, 1961. The Company does not expect the outcome of these proceedings to have a material adverse effect on its financialstatements as at March 31, 2026.
2. The Directorate General of GST Intelligence ("DGGI”) Authorities had initiated inquiry and issued Show Cause and demand noticeof W2,928 lakhs against the Company relating to alleged ineligible input credit availed by the Company in respect of marketingand advertisement expenses. As directed by DGGI, the Company had deposited W2,500 lakhs under Section 74(5) of the CGSTAct 2017. Subsequently, the Company had received an order from Adjudicating Authority- Meerut that reduced demand fromW2,928 lakhs to W287 lakhs and penalty amounting to W287 lakhs. The Company has decided not to appeal against the same
and paid the penalty/interest amount of W237 lakhs. The Company has recorded W524 lakhs (demand including penalty/interest)to profit and loss account for the year ended March 31, 2025 and filed application for refund of W 2,213 lakhs. Such refund hasbeen rejected by the department considering it as time barred. The Company has filed Appeal with Joint Commissioner ofState Tax, Mumbai, against rejection order. As at March 31, 2026, no further hearing has been initiated against this Appeal. TheCompany strongly believe that this refund is not time barred and based on legal opinion received by it, no provision is requiredto be made in the financial statements for the year ended March 31, 2026. However, the Company has shown this amount inContingent Liability.
The Company's pending litigations comprise of claims against the Company primarily by customersand proceedings pending with Tax authorities. The Company has reviewed all its pending litigations andproceedings and has adequately provided for where provisions are required and disclosed the contingentliabilities where applicable, in its financial statements. The Company does not expect the outcome of theseproceedings to have a material adverse effect on its financial statements as at March 31, 2026.
The appointed actuary has certified to the Company that actuarial estimates for Premium deficiencyreserve, IBNR (including IBNER) and estimate of Loss ratio for determining profit commission on re¬insurance treaties are in compliance with the Insurance Regulatory and Development Authority of India(Actuarial, Finance and Investment Functions of Insurers) Regulations, 2024 and the guidelines issued bythe Institute of Actuaries of India.
Depending upon the Business segment, a suitable actuarial method like Basic Chain Ladder Method,Bornhuetter Ferguson Method, Expected Ultimate Loss Ratio or a mixture of these have been used forIBNR/IBNER calculations.
The Company’s Appointed Actuary has determined valuation assumptions in respect of 'Claims incurredbut Not Reported’ and 'Claims incurred but Not Enough Reported’ '(IBNR including IBNER) amountingto W40,968 Lakhs (net) (Previous year W25,437 Lakhs (net) that conform with Regulations issued by theIRDAI and professional guidance notes issued by the Institute of Actuaries of India.
a) As at March 31, 2026, the Company has made a provision of W18,460 Lakhs (net) (Previous year W 11,914Lakhs (net)) towards litigation reserve including incidental claims based on actuarial estimates and thesame is included as a part of IBNR/IBNER reserves.
b) As at March 31, 2026, the Company has provided appropriate IBNR/IBNER with respect to multiyearpolicies including policies exceeding 4 years.
The assets of the Company are free from all encumbrances. The Company has all assets within India.
Estimated amount of commitments pertaining to contracts remaining to be executed in respect of fixedassets (net of advances) is W2,793 Lakhs (previous year: W2,723 Lakhs).
Commitment in respect of loans as on March 31, 2026 is W Nil (previous year: W Nil) and Investment is W Nil(previous year: WNil)
B. Claims settled but not paid to Policyholder/Insured for more than six months is W Nil(previous year: W Nil).
C. Claims where the claim payment period exceeds four years:
As per "Master Circular on Actuarial, Finance and Investment Functions of Insurers-2024”, the claimsmade in respect of contracts where claims payment period exceeds four years, are required to berecognized on actuarial basis. Accordingly appointed Actuary has certified the fairness of the liabilityassessment, assuming 'NIL’ discount rate.
In this context, no claims have been valued on this basis as the company does not offer any productwith long-term claim payout features.
IRDAI has vide circular no. IRDAI/PPGR/CIR/MIS/97/06/2024 dated June 19, 2024 advised all insurers todisclose under schedule 13 - Current Liabilities amount due to policyholders/ Insured on accounts of claimssettled but not paid, excess collection of the premium / tax which is refundable, cheques issued but notencashed by policy holders / Insured and Remittance through NEFT/RTGS or any other electronic modebounced back.
The Appointed Actuary has reviewed the Unearned premium reserve (UPR) posted in the Financialstatements against the estimated liability of the Company under unexpired obligations (including claimsand claims related expenses) towards policyholders (URR) for all business segments. The UPR provided inthe financials is sufficient to the cover the URR at the Company level thus; no premium deficiency reservehas been created.
a) There are no contracts outstanding in relation to Purchases where deliveries are pending and Saleswhere payments are overdue respectively.
b) All investments are made in accordance with Insurance Act, 1938 and the Insurance Regulatory andDevelopment Authority of India (Actuarial, Finance and Investment Functions of Insurers) Regulations,2024, except:
1. Commercial papers issued by ILFS Ltd aggregating to W3,000 Lakhs that remained unpaid as onMarch 31, 2026. In accordance with IRDAI regulations, the Company had made a 100% provision ofW 3,000 Lakhs and presented as "Other Receivables”.
2. Bonds issued by Reliance Capital aggregating to W1,000 Lakhs. The Company had recovered
W 568 Lakhs as a settlement during financial year ended March 31, 2025 and balance amount ofW432 Lakhs carried as provision as at March 31, 2025. During the year ended March 31, 2026, theCompany has written off W432 Lakhs in the profit & loss account.
Nomination and Remuneration Committee is the Committee of Board of Directors of the Company,constituted in accordance with the provisions of Section 178 of the Companies Act, 2013.
As on March 31, 2026, the composition of Nomination and Remuneration Committee has beenas follows:
• Ms. Geeta Dutta Goel - Chairperson of NRC, Independent Director
• Mr. Milind Gajanan Barve - Independent Director
• Mr. Carlos Antonio Jaureguizar Ruiz Jarabo - Non-Executive Director
The level and composition of remuneration is reasonable, market competitive and sufficient toattract, retain and motivate the best talent for positions of the Directors, Key Managerial Persons(KMPs) and Senior Managerial Persons (SMPs). The relationship of remuneration is linked toperformance. Remuneration involves a balance between Fixed and Variable pay, reflecting shortand long-term performance objectives appropriate to the Measure of Success (MOS) achievementby the Company.
Nomination and Remuneration Committee (NRC) include following parameters as measurementsto the annual performance evaluation of Directors, Key Managerial Persons (KMPs) and SeniorManagerial Persons (SMPs).
• Remuneration is adjusted for all types of risk
• Remuneration outcomes are symmetric with risk outcomes, and
• Remuneration payouts are sensitive to the time horizon of the risk
• The mix of cash, equity and other forms of remuneration must be consistent with risk alignment
• Credit, Market and Liquidity risks
Among other things, Nomination & Remuneration Committee and the Board also considerfollowing for assessing performance and suitable risk adjustments.
1. Persistency
2. Solvency
3. Grievance Redressal
4. Expenses of Management
5. Claim settlement
6. Claim repudiations
7. Overall Compliance status
8. Overall financial position such as Net-Worth Position of Insurer, Asset under Management(AUM) etc.
In matters related to risk and reward, the NRC also considers advice from the members of theRisk Committee of the Company, as appropriate before making its final determinations andrecommendations to the Board.
Key Results Areas (KRAs) are established for each member that will be derived from the Guidelinesand overall strategy of the organization and are incorporated as directives as provided by theBoard. The performance against these Key Results Areas (KRAs) are reviewed by the Nominationand Remuneration Committee (NRC) for MD & CEO, other executive Director if any and KeyManagerial Persons (KMPs) and Senior Managerial Persons (SMPs). Basis the above evaluation, afinal rating shall be provided to the concerned Director / Key Managerial Persons (KMPs) alongwith fixed pay revision and variable pay, as applicable.
*As mentioned in Note 44, the cost of equity settled transactions is measured using the intrinsic value method and chargedto Revenue Account/ Profit or Loss Account.
# As per IRDAI approval received under Section 34A of Insurance Act, 1934 for remuneration (Fixed pay & Variable pay) ofthe MD & CEO, cash variable payment of W159 Lakhs is to be made in FY 2026-27, with the remaining W135 Lakhs to be paidequally over the next three financial years.
# As per IRDAI approval received under Section 34A of Insurance Act, 1934 for remuneration (Fixed pay & Variable pay) ofthe ED & CBO, cash variable payment of W 67 Lakhs is to be made in FY 2026-27, with the remaining W 45 Lakhs to be paidequally over the next three financial years.
# As per IRDAI approval received under Section 34A of Insurance Act, 1934 for remuneration (Fixed pay & Variable pay) ofthe ED & CFO, cash variable payment of W62 Lakhs is to be made in FY 2026-27, with the remaining W36 Lakhs to be paidequally over the next three financial years.
As per expenses of management ("EOM”) forbearance letter dated December 27, 2024 received fromInsurance Regulatory and Development Authority of India ("IRDAI”), the Company submitted the quarterlyEOM plan to IRDAI on March 26, 2025 to bring the EOM within the prescribed limits by FY 2025-26 andalso submitted EOM forbearance application to GI Council on April 25, 2025. The EOM ratio for the yearended March 31, 2025 is 39.22% on 1/n basis and 37.41% on without 1/n basis; as against maximum allowedEOM ratio of 35.55 % including additional allowances. The grant of such forbearance is at IRDAI’s discretionand the impact of the same on the financial statements will depend on the future developments.
Till September 30, 2025, on the basis of discussions with IRDAI and as advised in the forbearance letterdated December 27, 2024 to adhere with the EOM glide path on "Board approved” three year businessplan which was on without 1/n basis, the Company had computed EOM in accordance with earlieraccounting methodology applied before Master Circular on Actuarial, Finance and Investment Functionsof Insurers dated May 17, 2024 read with clarification dated October 18, 2024 issued by IRDAI for multi¬year policies and related commissions income and expenses was made applicable. During the quarterended December 31, 2025, the Company has received advisory from IRDAI and the letter dated January27, 2026, the Company is advised to compute the EOM as per 1/n methodology and file the revised returnfor the year ended March 31, 2025. During the quarter ended March 31, 2026, the Company has revisedand submitted the return in accordance with the advisory received from IRDAI and computed the EOMbased on 1/n methodology and in accordance with Expenses of Management of Insurers Regulations, 2024,the Company is not required to transfer any amount, which is in the excess of expenses of managementover the allowable limit, from Revenue Account to Profit and Loss Account for year ended March 31, 2026.The Company’s EOM ratio computed in accordance with above methodology stands at 33.70% (againstmaximum allowed EOM of 35.97% including additional allowances) for year ended March 31, 2026.
Had the Company followed methodology applied till September 30, 2025, EOM ratio for the year endedMarch 31, 2026 would have been 32.29% for the year ended March 31, 2026 against maximum allowed EOMof 35.88% including additional allowances.
As at March 31, 2026, there is no Micro, Small and Medium Enterprise to which the Company owes dues,which are outstanding for more than 45 days. In respect of MSME creditors, where there have been delaysin payments during the year, no interest is paid/payable as the payment was made within the agreed creditperiod. This information as required to be disclosed under Micro, Small and Medium EnterprisesDevelopment Act, 2006 has been determined to the extent such parties have been identified on the basisof information available with the Company.
During the year, as per provisions of section 135 of Companies Act, 2013 ("the Act”), the Company wasrequired to spend W205 Lakhs (previous year: NIL) being 2% of average net profits made during the threeimmediately preceding financial years in pursuance of its Corporate Social Responsibility Policy. The detailsof the amount spent on ongoing and other than ongoing projects during the year and amount transferredto unspent CSR account pursuant to Section 135 of the Act are given below:
The provision for Free Look period is W150 lakhs (previous year W159 lakhs), as certified by theAppointed Actuary.
A. The Company periodically reviews all its long term contracts to assess for any material foreseeablelosses. Based on such review, the Company has made adequate provisions for these long-termcontracts in the books of account as required under any applicable law/ accounting standard.
B. As at March 31, 2026, the Company did not have any outstanding long-term derivative contracts(previous year W Nil).
The foreign exchange loss (net) debited to Profit and Loss Account for the year ended March 31, 2026 isW 40 lakhs (previous year W17 lakhs).
For the year ended March 31, 2026 the Company has transferred W Nil (previous year W Nil) to the InvestorEducation & Protection Fund.
No funds have been advanced or loaned or invested (either from borrowed funds or share premium or anyother sources or kind of funds) by the Company to or in any other persons or entities, including foreignentities ("Intermediaries”), with the understanding, whether recorded in writing or otherwise, that theIntermediary shall, whether, directly or indirectly lend or invest in other persons or entities identified in anymanner whatsoever by or on behalf of the Company ("Ultimate Beneficiaries”) or provide any guarantee,security or the like on behalf of the Ultimate Beneficiaries.
No funds have been received by the Company from any persons or entities, including foreign entities("Funding Parties”), with the understanding, whether recorded in writing or otherwise, that the Companyshall, whether, directly or indirectly, lend or invest in other persons or entities identified in any mannerwhatsoever by or on behalf of the Funding Party ("Ultimate Beneficiaries”) or provide any guarantee,security or the like on behalf of the Ultimate Beneficiaries.
The Company has not declared or paid any dividend during the year ended March 31, 2026 and March31, 2025.
The Company is exposed to a variety of risks associated with its insurance business operations andthe investment portfolio. To help define the level of risk that the Company is willing to take, a set ofRisk Appetite Statements have been defined which state in both quantitative and qualitative terms theCompany’s desired risk profile / overall level of risk exposure. These risk appetite statements are reviewedand approved by the Board to ensure alignment of the Company’s risk strategy to the business planapproved by the Board.
The Company has completed Initial Public Offer (IPO) of equity shares of face value W10 each at anissue price of W 74 per equity share, comprising of fresh issue of 10,81,08,108 shares and offer for sale of18,91,89,188 shares by 'selling share holders'. The equity shares of the Company were listed on NationalStock Exchange of India Limited (NSE) and BSE Limited (BSE) on November 14, 2024.
During the quarter ended December 31, 2022, the Directorate General of GST Intelligence ("DGGI”)Authorities had initiated inquiry against the Company relating to alleged ineligible input credit availedby the Company in respect of marketing and advertisement expenses. Subsequently, DGGI had passed aShow Cause cum demand notice dated August 18, 2023 and directed reversal of ineligible input tax creditof ?2,928 lakhs. As directed by DGGI, the Company had deposited ?2,500 lakhs under Section 74(5) of theCGST Act 2017.
During the quarter ended March 31, 2025, the Company had received an order from AdjudicatingAuthority- Meerut that reduced demand from ?2,928 lakhs to ?287 lakhs and penalty amounting to ? 287lakhs. The Company has decided not to appeal against the same and paid the penalty/interest amount of?237 lakhs. The Company has recorded ? 524 lakhs (demand including penalty/interest) to profit and lossaccount for the year ended March 31, 2025 and filed application for refund of ? 2,213 lakhs. Such refund hasbeen rejected by the department considering it as time barred. The Company has filed Appeal with JointCommissioner of State Tax, Mumbai, against rejection order. As at March 31, 2026, no further hearing hasbeen initiated against this Appeal. The Company strongly believe that this refund is not time barred andbased on legal opinion received by it, no provision is required to be made in the financial statements forthe year ended March 31, 2026. However, the Company has shown this amount in Contingent Liability.
The Company had introduced "Employee Stock Option Plan - 2020 (ESOP 2020)” in the financial year2020-21 effective from 01st June 2020 (date of grant) and "Employee Stock Option Plan - 2024 (ESOP2024)” in the financial year 2023-24 effective from December 13, 2023. Under the ESOP Scheme 2020 &2024 the Company has given options to eligible Employees to acquire equity shares in the Company. Theoptions have been granted under various tranches.
For options outstanding, the exercise price ranges between W10 to W 81.51 and the weighted average priceof options exercised during the year ended on March 31, 2026 is W 12.26 (Previous year: W 12.96)
In accordance with the "Securities and Exchange Board of India (Share Based Employee Benefits)regulations 2014” and the "Guidance Note on Accounting for Share-based Payments”, the cost of equitysettled transactions is measured using the intrinsic value method. Compensation cost is recognized asdeferred stock option expense and is charged to Revenue Account on straight line basis over the vestingperiod of options.
As the Company operates in single insurance business class viz. health insurance business, the reportingrequirements as prescribed by IRDAI with respect to presentation of Fire and Marine insurance revenueaccounts are not applicable.
Income Tax provision for the year ended March 31, 2026 has been determined by applying lower tax rateof 25.168% u/s 115BAA of Income Tax Act, 1961. Similarly, deferred Tax is also determined applying thesame rate.
In accordance with the Company’s Accounting policy for Deferred Taxation, the net deferred tax Asset ofW3,443 Lakhs has been recognized (previous year: NIL).
Pursuant to the notification of the 4 new Labour Codes by the Government of India viz the Code onWages, 2019, the Code on Social Security, 2020, the Industrial Relations Code, 2020, and the OccupationalSafety, Health and Working Conditions Code, 2020 (collectively referred to as the "New Labour Codes")with effect from November 21, 2025, and pending issuance of the detailed Rules, the Company hasreassessed its employee benefit obligations based on the revised definition of wages and expandedeligibility criteria under the New Labour Codes. Based on actuarial valuation and management's bestestimates, the Company has recognised an incremental gratuity expense of W 1,198 lakhs & long-termcompensated absences of W254 lakhs as past service cost during the year ended March 31, 2026, resultingin a corresponding increase in losses and increase in obligations. The Company continue to monitor thedevelopments and will give appropriate impact, including implementation of structural changes in theforthcoming periods once the rules under new code are notified.
During the quarter ended March 31, 2026, the Company modified its leave scheme. This structural changeresulted in a reduction of long-term compensated absences by W507 lakhs, recorded as a credit to pastservice costs.
In accordance with the IRDAI (Actuarial, Finance and Investment Functions of Insurers) Regulation, 2024and Master circular thereon dated May 17, 2024 and subsequent clarification dated October 18, 2024, witheffect from October 1, 2024 the Company has given the effect to recognize gross written premium on a1/n basis where "n” denotes the policy duration and commission expenses paid and commission incomeaccrued on such recorded gross written premium for applicable long-term products. This has resulted in adecrease in gross written premium by W84,699 lakhs for the year ended March 31, 2026 and net decrease incommission by W5,985 lakhs for the year ended March 31, 2026 and related effect in operating profit for the
year ended March 31, 2026.
The Company has used five accounting softwares for maintaining its books of account which has thefeature of recording audit trail (edit log) facility and the same has operated throughout the year for allrelevant transactions recorded in the software except that,
a. For accounting software Oracle Health Insurance (OHI) which is operated by a third-party softwareservice provider, in the absence of relevant details in service provider report, we are unable to assesswhether audit trail feature was enabled and operated throughout the year for all relevant transactionsrecorded in the software,
b. OHI is a new platform implemented with audit trails for front end transactions created and preserved.While the SOC report does not contain controls around direct database audit trails, as per submissionsfrom Oracle backend access is highly restricted with multiple authorizations required even for anyOracle personnel.
c. For accounting software Credence, audit trail feature is not enabled for direct changes to data whenusing certain access rights.
Further, no instance of audit trail feature being tampered with was noted by the Company, in respect ofaccounting softwares where the audit trail has been enabled.
The Company has enabled audit trail feature from February 28, 2024 for Beacon, from March 03, 2024for Maximus, from March 04, 2024 for Phoenix and from July 03, 2023 for Credence. Thus, the audit trail
has been preserved by the Company as per statutory requirements for record retention from the date ofenablement of audit trail for the respective accounting software except for the period where the audittrail feature was not enabled. The Company has effective control mechanism with respect to access anddatabase management which creates logs and monitors any change to database, including direct datachange and object level changes to database. Also, User Interface (UI) based access and activities onthe server, including database are being monitored through PAM system (Privilege Access Management).Access to database and server are only allowed through PAM and restricted to application administratorthrough strict access controls and monitoring process.
50.
The comparative financial information of the Company for year ended March 31, 2025 included in thefinancial statements were audited by one of the joint auditors i.e. S.R. Batliboi & Co. LLP and one of thepredecessor auditors i.e. T.R. Chadha & Co. LLP who expressed unmodified opinion on those financialstatements on May 7, 2025.