Provisions involving substantial degree of estimation inmeasurement are recognized when there is a presentobligation as a result of past events and it is probable thatthere will be an outflow of resources and reliable estimatecan be made of the amount of obligation. ContingentLiabilities are not recognized but are disclosed in the notes.Contingent Assets are neither recognized nor disclosed inthe Standalone financial statements.
Expenses of management includes exchange gain/loss,excluding GST Expenses. Expenses which are solely andexclusively attributable to a specific Segment i.e. Line ofBusiness (LOB) and which are specifically identifiable tothat particular segment, are allocated to that segmentand the remaining value of expenses of management areapportioned to the revenue accounts on the basis of netpremium.
Investment Assets includes policyholders as well asshareholders. Investment assets are bifurcated at the endof each quarter between shareholders and policyholdersat 'fund' level on notional basis in accordance with IRDAIguidelines.
Investment Income (net of expenses) is apportionedbetween shareholders' fund and policyholders' fund inproportion to the balance of these funds at the beginningof the year.
Investment income (net of expenses) belonging toPolicyholders is further apportioned to Fire, Marine andMiscellaneous segments in proportion to respectivetechnical reserves balance at the beginning of the year.
Policy holders fund for this purpose consist of estimatedliability for outstanding claims including IBNR and IBNER,unexpired risk reserve (URR), Premium deficiency (ifany). catastrophe reserve (if any) and Other Liabilitiesnet of Other Assets (relating to policy holders) as perthe guidelines of IRDAI. The residual consists of theshareholder fund.
Reinsurance acceptance transactions pertaining to theyear have been booked for advices received up to April15, 2026.
Unexpired premium reserve at revenue segment level isfound to be sufficient to cover the expected claim cost
and claims related expenses as certified by the appointedactuary. Hence, no premium deficiency reserve is requiredto be provided for during the year.
The reserve against cancellation of policies during free-look period under retail health policies for the period ended31st March 2026, as certified by the actuary, is '150 Lakhs(PY '150 Lakhs).
Provision towards Claims Incurred but Not Reported(IBNR) and those Incurred but Not Enough Reported(IBNER) as on March 31, 2026 has been determined byAppointed Actuary, which is in accordance with acceptedactuarial practice and IRDAI regulations in this regard.
a) During the year, the Company has changed itsaccounting policy pertaining to accounting ofaccretion of discount on government securities,debt securities and redeemable preference shareswhich have been carried out in compliance with theIRDAI (Actuarial, Finance and Investment Functionsof Insurers) Regulations 2024. Consequently, anadditional amount of '1234 Lakhs and '24801 Lakhsof income on investment have been recognizedduring the quarter and year ended March 31, 2026,respectively.
b) Further, the Company has also modified its accountingpolicy pertaining to accounting of Refund of incometax wherein it is clarified that interest on realizationbasis includes adjustments.
The corresponding previous year figures in respect ofabove pertaining to year ended March 31, 2025, are notcomparable since these have not been restated.
a) Income Tax: Provision for Tax ' (14345) Lakhs (PY'1878 Lakhs) shown in Profit and Loss Accountincludes '3276 Lakhs (PY '3439 Lakhs) relating toforeign taxes and reversal of earlier year tax '20303lakhs (PY '25470 lakhs).
b) The Income Tax Assessments of the Company havebeen completed up to assessment year 2023-24.Major disputed demands are in respect of profit onsale of investment, IBNR/ IBNER, ReinsurancePremium Ceded outside India and Unexpired RiskReserves. Based on the decisions of the appellateauthority, the interpretations of the relevantprovisions, management of the Company is of theopinion that the demands are likely to be eitherdeleted or substantially reduced and accordingly noprovision has been made for the same. However,an amount of '83090 Lakhs has been disclosed ascontingent liabilities.
c) During the year, the Company clarified its accountingpolicy to expressly state that realization; includesamounts adjusted by the Income Tax Departmentagainst outstanding demands of other assessmentyears, as a result, company has recognized theinterest on income tax refund amounting to '31564Lakhs [Refer Note no. 5(b)]
Further, during FY 2024-25, the Income TaxDepartment withheld refunds pertaining to AY2014-15 and 2017-18 amounting to ' 61234 Lakhs(including interest of '18052 Lakhs [Refer Note no.5(b)]) pursuant to an order under Section 245(2) ofthe Income Tax Act, 1961, pending completion ofassessment for AY 2023-24. The assessment forAY 2023-24 was concluded on March 23, 2026.Consequent to the conclusion of the said pendingassessment, the aforesaid interest on refund hasbeen recognized as income in FY 2025- 26. Theamount of '61234 Lakhs was received in April 2026.
Further, during the year ended March 31, 2026, theCompany has received an amount of '36100 Lakhstowards Income Tax Refunds including interestamount of '8793 Lakhs pertaining to AY 2004-05,2009-10 and 2018-19 after adjusting the tax demandsof '12956 Lakhs in respect of AY 2016-17 and 2019¬20.
d) Deferred Taxes:
The components of temporary differences resultinginto Deferred Tax Assets/ (Liabilities) are as under:
i) A sum of '2131 Lakhs (P.Y. '2763 Lakhs) hasbeen debited to the Profit and Loss Accounton account of reduction in deferred tax assetsduring the year.
ii) Deferred Tax Asset in respect of foreignbranches does not have any timing differenceother than fixed asset.
iii) The Company continues to recognise thedeferred tax asset in respect of temporarydifference mentioned in the above table, asin the opinion of the management there aresufficient evidence to establish the reasonablecertainty of realisation of the deferred tax assetsfrom the future taxable profits.
Under the Finance Bill, 2026, the Minimum AlternateTax (MAT) rate has been reduced from 15% to 14%of “Book Profits” as defined under Section 206 of theIncome Tax Act, 2025. Furthermore, MAT has beendesignated as a “final tax” for any payments madeon or after April 1, 2026. Accordingly, no fresh MATcredit will be generated for taxes paid under Section206 from Tax Year 2026-27 onwards.
The Finance Bill, 2026, introduces a transitionalprovision for domestic companies. While existing MATcredit (accumulated up to March 31, 2026, under theerstwhile Section 115JAA of the 1961 Act) remainsprotected, its utilization under the New Tax Regimewhich is governed by Section 200 of the Income TaxAct, 2025, is now subject to a restriction. Specifically,the set-off of brought-forward MAT credit is limitedto 25% of the tax liability in any given tax year.
Given these significant legislative changes,specifically the transition of MAT to a final tax andthe restricted set-off of 25% against the concessionaltax rate of 22% under Section 200, the Company willevaluate the financial impact of transitioning to theNew Tax Regime versus remaining in the Old TaxRegime in the Tax year 2026-27.
f) Goods and Service Tax (GST):
i) The Company has received an order dated28/01/2025 from GST Authorities for non¬payment of GST amounting to '84945 Lakhstowards group Mediclaim policies to SEZand order dated 24/01/2025 for '7044 Lakhstowards claims settled on net of salvage basis.The Company has filed a writ petition beforethe Hon'ble Bombay High Court. The Hon'bleBombay High Court has granted a stay till finaldisposal of the writ petition in respect to groupMediclaim policies issued to SEZ unit.
ii) Further, the company has received an orderdated 29/09/2025 from GST Authorities towardsnon-payment of GST amounting to '237900Lakhs, for co-insurance premium accepted'193000 Lakhs and order dated 29/09/2025 onreinsurance commission earned on reinsuranceceded '44900 Lakhs. Therefore, the companyhas challenged the said order before Hon'bleBombay High Court. The Hon'ble Bombay HighCourt has granted a stay till final disposal of thewrit petition on the said order.
iii) As on March 31, 2026, the Company hasreceived multiple Orders from Service TaxAuthorities & GST Authorities aggregatingto '24098 Lakhs and aggregating to '23355Lakhs respectively. Further, the company hasalready challenged the said orders before theAppropriate Authority.
iv) The above-mentioned amounts have beendisclosed as contingent liability.
a) Title deed of the following immovable propertiesare pending to be registered in the name of theCompany:
i) Thirty-Two properties having book value (GrossBlock) '1552 Lakhs (P.Y. Thirty-Two Propertieshaving book value '1490 Lakhs) for whichregistration formalities are yet to be completed/ title deeds are in process. Out of which,
1. title deeds of Seven properties having bookvalue of '66 Lakhs (P.Y. '66 Lakhs) are inthe name of General Insurance Corporationof India and the Company is in the processto get it transferred in its name.
2. three properties having book value of '336Lakhs (P.Y. '336 Lakhs) were receivedfrom Tariff Advisory Committee (TAC) andthe registration formalities are still pending.
ii) Office property having book value '217 Lakhs(P.Y. '217 Lakhs) and Office freehold propertyhaving book value '814 lakhs (P.Y. '752 lakhs)for which agreement registration formalities arepending.
iii) One open plot having book value '24 Lakhs(P.Y '24 Lakhs) jointly owned by four PSUCompanies and title deed is in the name of GIC,is under litigation and Special Civil Application ispending before the Hon'ble Gujarat High Court.
b) One leasehold property having book value of '107Lakhs (P.Y. '107 Lakhs) where lease term expired
and renewal process is pending with the concernedGovernment Authorities.
c) Following are the properties for which legalproceedings are/will be initiated by the Company foracquiring Physical Possession:
i) Out of total 20 properties owned by the Company,07 properties are occupied by corporate tenantsand 13 are occupied by Individual Tenants.Legal proceedings are in process against all 07corporate tenants. Out of 13 Individual Tenants;legal proceedings are in process against 9.For remaining 4 Individual tenant's evictionproceeding are contemplated.
ii) One Lease hold property consisting of 123tenements and 6 Godowns having book valueof '3 Lakhs (P.Y. '3 Lakhs) is in the possessionof the Company but occupied by inherenttenants. Now, the property is under the purviewof MHADA Authority.
d) As per legal opinion obtained from the Advocates
dated 23.10.2021, 20.02.2023 & 21.02.2023
regarding procedure to be followed to regularizethe title deeds in Company's name, on perusal, theAdvocates opined that the documents available inthe records of the files are sufficient and havingevidentiary value to prove our ownership (ie.Gazette Notification issued by Government ofIndia, Agreement registered/unregistered, sharecertificate, Municipal tax, property tax bill, etc).Hence, as per Advocates' opinion, 37 Nos of unitshaving value of '186 Lakhs are to be treated ashaving clear titles.
a) As certified by the Custodian, securities are held by the Company as on March 31,2026. Variations and other differences,which include shortages, have been provided for.
b) Provision for standard assets @ 0.40% amounting to '6519 Lakhs (P.Y. '5665 Lakhs) has been made as per InsuranceRegulatory and Development Authority of India (IRDAI) guidelines.
c) Non-Performing Assets (NPA)
i) Details of Non-Performing Assets (NPA)
d) Short-term Investments (Schedule - 8) in debenturesand other guaranteed securities include those, whichare fully repayable in the next year. As regards thosedebentures and other guaranteed securities, whichhave fallen due and remain unpaid as on March31, 2026, these have been shown under long-terminvestments, as their realisability is unascertainable.Necessary provision, wherever required, has beenmade.
e) Pursuant to the IRDAI regulations, the companyhad recognized impairment loss of '10966 Lakhsin the profit and loss account during the year 2023¬24 on its equity investment in one of the subsidiarynamely Prestige Assurance PLC, Nigeria, due tothe impairment loss being considered as other thantemporary due to steep fall of Nigerian currency,Naira. During the year 2025-26, the currencyNaira has improved as compared to last year andaccordingly impairment loss of '5107 Lakhs (PY'2109 Lakhs) has been reversed.
a) The net balances due to/due from in respect of re¬insurance activities of the company amounting to'54259 Lakhs debit are subject to confirmation/reconciliation (Gross balance Receivable is '100478Lakhs and Payable is '46219 Lakhs). Theseaccounts are still under process of compilation/age-wise analysis/reconciliation and segregating intodebit and credit balances.
During the year ended March 31,2026, the Companyhas written off (net) reinsurance balance of '98544Lakhs which was provided in earlier years, as per thepolicy of the Company.
As against Reinsurance recoverable gross balance of'100478 Lakhs as on March 31,2026, the Companyhas maintained a provision of '13893 Lakhs up toMarch 31,2026, towards doubtful debts as a prudentmeasure.
b) The reconciliation of various accounts relating to inter¬office accounts and open items in Bank reconciliationstatement are in process. The effect of the same willbe ascertained after completion of the reconciliationprocess.
10. In respect of Coinsurance business, the balances withvarious Co-insurers represent a net receivable of '79054Lakhs and net payable of '41651 Lakhs. The processof obtaining confirmations and reconciliation of balancesis at different stages. The Company has maintained aprovision of '9642 Lakhs against the receivable balanceof '79054 Lakhs as on March 31, 2026. During the yearended March 31, 2026 the company has written off anamount of '6464 Lakhs which was provided for in earlieryears.
11. As per the practice consistently followed by the Company,interest accrued on employee loans is recognized to theextent recovered from the employee instead of accruedto the account of the employee. Though the impact, if any,arising out of the above cannot be ascertained, the sameis estimated to be not material based on past experienceof the company.
12. Old balances other than policy holder dues, mainly relatingto various control accounts amounting to '5769 Lakhsoutstanding for more than three years has been creditedto Profit & Loss Account during the quarter and year endedMarch 31,2026.
The Company's office premises and residential flats for employees are obtained on operating lease and are renewable /cancellable at mutual consent. There are no restrictions imposed by lease agreements. Lease terms are based on individualagreements. Significant leasing arrangements are in respect of operating lease for premises. Aggregate lease rentalsamounting to '19084 Lakhs (P.Y. '18849 Lakhs) in respect of obligation under operating lease are charged to revenueaccount.
As per Section 135 of the Companies Act 2013 (the Act), the Company was required to spend an amount of '1040 Lakhs (P.Y.'803 Lakhs) for the financial year 2025-26.
The charge for the year to the Statement of Profit and Loss on account of CSR amounting to '1040 Lakhs (P.Y '803 Lakhs)consists of the following:
a) An amount of '262 Lakhs spent through implementing agencies.
b) An amount of '387 Lakhs transferred to a separate Unspent CSR Bank Account for ongoing projects for FY 2025-26, incompliance with Section 135(6) of the Act.
c) An amount of '392 Lakhs pertaining to other than ongoing projects (unsanctioned amount for FY 2025-26) contributedto the Armed Forces Flag Day Fund, in compliance with Schedule VII of the Act.
Apart from the above-mentioned CSR obligations, an amount of '30 Lakhs relating to the unspent CSR amount of FY 2022¬23 transferred from the Unspent CSR Account to the Armed Forces Flag Day Fund within the prescribed timelines.
As on March 31, 2026 total unspent amount '626 Lakhs is pending against ongoing CSR projects.
The accounts incorporate Audited accounts of branches in Fiji and Thailand which are prepared on calendar year basisas per the requirement of local laws. There are no material changes during the period January 1, 2026 to March 31, 2026requiring adjustments to figures reported in the audited accounts as received. Fixed deposits aggregating to '27039 Lakhswere maturing between January 01,2026 to March 31,2026 for which no adjustment has been in the fixed deposits includedin Schedule 11. The status of these fixed deposits as at March 31, 2026 is as under:
Hong Kong and Manila Offices of the Company are in Run-off status as the Company has stopped writing any new businessin these locations. The accounts of Manila office have been prepared on liquidation basis, and the accounts of Hong Kongoffice are prepared on going concern basis.
In the case of Kuwait office, there is material uncertainty about its going concern status. In the opinion of the management thisdoes not have any material impact on the financial statements.
As required by IRDAI Master circular, ref: IRDAI/PPGR/CIR/MISC/97/06/2024 dated 19th June, 2024, age-wise analysis ofunclaimed amount of the policyholders amounting to '21654 Lakhs (P.Y. '21458 Lakhs) as at March 31, 2026 representingthe excess premium collected, refund premium, stale cheque accounts and claims settled but not paid to policyholders/beneficiaries is as follows:
Footnote 1: The Company received an order fromCompetition Commission of India (CCI) imposing a penaltyof '25107 Lakhs in 2015-16. The Company contested theorder in Competition Appeal Tribunal, and the Tribunalawarded a penalty of '20 Lakhs as against '25107 Lakhsof CCI order. The penalty was paid in January 2017. CCIhas appealed against the order of the Tribunal at the ApexCourt, and the case has been admitted in the Apex Courtin March 2017. As per the latest information available, thecase has been awaiting a hearing since the 10th of August2017. Counter-affidavit/reply has already been filed by NIAas on March 31, 2023.
Footnote 2: Bombay Stock Exchange (BSE) and NationalStock Exchange (NSE) each have levied a penalty of'18 Lakhs for the quarter ended December 31, 2024 toDecember 31, 2025 for non-compliance with Regulation17(1) of SEBI (LODR), 2015. The Company had appliedfor waiver of the penalties, as appointment of Directors canonly be done by the Ministry of Finance and the Companyhas no authority regarding the appointment of Directors.
Footnote 3: The company has received a penaltyamounting to '84945 Lakhs, '7044 Lakhs and '237900Lakhs for non-payment of GST on supply of groupMediclaim insurance services to industrial units locatedin Special Economic Zones, sale of salvage/wreckgenerated during the settlement of Motor vehicle claimsand coinsurance premium accepted and reinsurancecommission earned on reinsurance ceded, respectively.All these matters are industry wide and as per opinionreceived, the company has merits in defending the notice.The Company has filed a writ pbefore the Hon'ble BombayHigh Court challenging the Order. The Hon'ble BombayHigh Court granted stay till final disposal of writ petition in
respect of group Mediclaim policies issued to SEZ unit andco-insurance and reinsurance matters.
The Company has fairly adequate internal controls andappropriate validations in the system. The Company is inthe continuous process of further strengthening internalcontrols in other areas of its operations, by bringing morecontrols and validations in the system. The Internal AuditSystem including that relating to foreign offices is alsobeing strengthened and under comprehensive review.
The Company has a Fraud Monitoring Cell which monitorsexternal frauds reported and a Vigilance Department whichmonitors internal frauds. The said fraud cell has compileddata of 486 cases of fraud (with value of more than '10Lakhs each) amounting '9204 Lakhs The summary is asunder:
27. a) No funds have been advanced or loaned or invested(either from borrowed funds or share premium or anyother sources or kind of funds) by the Company to orin any other person(s) or entity(ies), including foreignentities (“Intermediaries”) with the understanding,whether recorded in writing or otherwise, that theIntermediary shall lend or invest in party identified byor on behalf of the Company (Ultimate Beneficiaries).
b) The Company has not received any fund from anyparty(s) (Funding Party) with the understanding thatthe Company shall whether, directly or indirectly lendor invest in other persons or entities identified by oron behalf of the Company (“Ultimate Beneficiaries”)or provide any guarantee, security or the like onbehalf of the Ultimate Beneficiaries.
28. On 21st November 2025, the Government of India notifiedfour new Labour Codes- The Labour Code on Wages,2019, The Industrial Relations Code, 2020, The Codeon Social Security, 2020 and The Occupational Safety,Health and Working Conditions Code, 2020, consolidating29 existing labour laws. The company is in the process ofevaluating and assessing the impact of these changes, tothe extent it is applicable to the company. The companywill continue to monitor the finalization of the pendingcentral and state rules and further clarifications issued bythe government in relation to the new labor codes and willgive appropriate accounting effect to any consequentialimpact, as and when required.
29. During the quarter ended March 31,2026, the Governmentissued the Gazette Notifications numbering S.O. 716(E),717(E), 718(E) and 719 (E) dated February 11, 2026,regarding the revision of Wages, and family pensions foremployees of Public Sector General Insurance Companies(PSGICs) w.e.f. August 1, 2022. Consequently, theCompany has accounted for the arrears in wage revisionincluding retirement benefits amounting to '91129 Lakhs(PY '9071 Lakhs) and '248686 Lakhs (PY '19807 Lakhs)during the quarter and year ended March 31, 2026,respectively.
Further, out of above an amount of '56931 Lakhs and'121149 Lakhs related to employees retired prior to March31, 2025, has been considered as 'Expenses other thanthose related to insurance business' for the quarter andyear ended March 31, 2026, respectively.
30. Pursuant to the IRDAI (Actuarial, Finance and InvestmentFunctions of Insurers) (Amendment) Regulations, 2026,the Company was mandated to adopt Ind AS effectivefrom April 1, 2026. However, considering the technicalcomplexities in transitioning to a fair-value measurementmodel and the systems-readiness, the Company has
applied for one-year forbearance with the IRDAI as per theamended regulations. Consequently, the primary financialstatements for the current period continue to be preparedunder the IRDAI (Actuarial, Finance and InvestmentFunctions of Insurers) Regulations, 2024 as amended(IGAAP), while the Company simultaneously submitsparallel Ind AS-compliant financial information to the IRDAIfor monitoring purposes. This deferral aims to ensurethe robustness of the transition and minimize volatility instakeholders' assessment of the Company's net worth andsolvency margins during the initial implementation phase,with full statutory compliance now scheduled for April 1,2027.
31. In accordance with Proviso to Rule 3(1) of the Companies(Accounts) Rules, 2014, the accounting software usedby the company for maintaining its books of accounthave a feature of recording audit trail of each and everytransaction, creating an edit log of each change made in thebooks of account along with the date when such changeswere made and ensuring that the audit trail cannot bedisabled and these edit logs have been preserved as perthe statutory requirements. Further, the company is in theprocess of compliance of Section 128 of the CompaniesAct 2013 and rules thereunder as amended, regardingmaintaining of books of accounts and papers maintainedin electronic mode at Foreign branches of the companyto be accessible in India at all times and maintenance ofback up of its books of accounts and papers at serversphysically located India on a daily basis.
32. The Board of Directors of the Company proposed the finaldividend of '1.50 per share (PY '1.80 per share) being30% of the paid-up share capital of the Company, subjectto the approval of the Members at the Annual GeneralMeeting. In terms of revised Accounting Standards (AS-4), Contingencies and events occurring after the BalanceSheet date as notified by the Ministry of Corporate Affairsthrough the amendments to the Companies (AccountingStandards) Rules, 2016, the Company has not appropriatedthe proposed Dividend from the Standalone Profit & LossAccount for the year ended on March 31 2026.
33. Previous year figures have been regrouped / rearranged,as under.
23 Interest, Dividend and Rent is apportioned between Revenue Accounts and Profit and Loss account in proportion to thebalance in the Shareholders' funds and Policyholders' funds at the beginning of the year. The same is further apportioned tofire, marine and miscellaneous Revenue Accounts in proportion to the technical reserve balance at the beginning of the year.
24 Disclosure of policy and principles for provisioning for policy cancellations during free look period, based on assumptions andexperience, duly certified by the appointed actuary.