Your Directors have pleasure in presenting the Thirtieth (30th) Integrated Annual Report together with the Audited Consolidated andStandalone Financial Statements of the Company for the financial year ended March 31, 2025 (‘FY 2025').
FINANCIAL HIGHLIGHTS
A summary of the Company's financial performance in FY 2025 is as follows:
Particulars
Consolidated
Standalone
FY 2025
FY 2024
Revenue from Operations
81,417.26
56,550.86
61,046.66
53,418.48
Add: Other Income
753.48
408.85
371.36
274.85
Total Income
82,170.74
56,959.71
61,418.02
53,693.33
Profit before Depreciation & Amortisation, Finance Cost,Exceptional items, Tax Expense & Other Income (EBITDA)
15,722.44
11,444.77
11,807.16
10,951.35
Profit before Depreciation & Amortisation, Finance Cost,Exceptional items & Tax Expense
16,475.92
11,853.62
12,178.52
11,226.20
Less: Finance Cost
5,225.82
2,877.65
2,608.81
2,238.82
Less: Depreciation & Amortisation Expense
8,065.16
5,979.55
6,723.78
5,683.92
Profit before share of net profit/ (loss) of associate,exceptional items and tax
3,184.94
2,996.42
2,845.93
3,303.46
Share of net profit/ (loss) of associate
(45.51)
159.09
-
Profit before Exceptional items & Tax Expense
3,139.43
3,155.51
Less: Exceptional items
(44.97)
1,701.65
(247.51)
(120.00)
Profit before Tax Expense
3,094.46
4,857.16
2,598.42
3,183.46
Less: Taxation Expense
773.71
849.64
657.61
844.37
Profit for the year from continued operations
2,320.75
4,007.52
1,940.81
2,339.09
Loss from discontinued operations
(149.53)
(6.79)
Profit for the year
2,171.22
4,000.73
Other Comprehensive Income/ (Loss)
(1,639.26)
(775.26)
(765.86)
(465.40)
Total Comprehensive Income for the year
531.96
3,225.47
1,174.95
1,873.69
Retained Earnings
Balance at the beginning of FY
20,181.45
17,805.71
20,409.68
18,842.82
Add: Profit for the FY
2,107.64
3,993.44
Add: Exercise/ Lapse of share options
61.99
27.93
Add: Exercise/ Sale of shares held by ESOP Trust (Net ofTax)
(50.26)
(9.77)
(50.26 )
Less: Dividend paid on Equity Shares
(791.81)
Less: Acquisition of non-controlling interest
(4.85)
(14.77)
Add: Hyperinflation adjustment
(33.39 )
Less: Put liability on non-controlling interest
(393.44)
(797.31)
Less: Conversion of ESOP to cash liability
(27.58)
Add: Dividend on shares held by ESOP Trust
2.81
1.42
Balance at the end of FY
21,085.95
21,573.22
RESULTS OF OPERATIONS AND THE STATE OF COMPANY'S AFFAIRS
On a consolidated basis, revenue from operations for FY 2025 stood at H81,417.26 million i.e. an increase of 44.0% from previous year. Grossprofit for FY 2025 was H58,738.88 million, higher by 36.2% from previous year. Gross margin came in at 72.1%. Operating EBIDTA came in atH15,722.44 million and operating EBITDA margin was 19.3%. Profit from continued operations came in at H2,320.75 million with PAT margin at 2.9%.
On a standalone basis, revenue from operations for FY 2025 stood at H61,046.66 million i.e. an increase of 14.3% from previous year. Grossprofit for FY 2025 was H46,031.61 million, higher by 12.7% from previous year. Gross margin came in at 75.4%. Operating EBIDTA came in atH11,807.16 million and operating EBITDA margin was 19.3%. Profit after tax came in at H1,940.81 million with PAT margin at 3.2%.
The operating context and the performance highlights have been comprehensively discussed in Management Discussion and Analysis Reportforming an integral part of this Integrated Annual Report.
During FY 2025, the Company has not transferred any amount to thegeneral reserve.
During FY 2025, there was no change in the authorised, subscribedand paid-up share capital of the Company. As on March 31, 2025,the paid-up and subscribed share capital of the Company stood atH1,319,690,400/- divided into 659,845,200 equity shares of H2/- each.
The Company has been maintaining a consistent track record of dividendpayments for past many years, in line with its Dividend Distribution Policy.
Based on the Company's performance and Dividend Distribution Policyof the Company, the Board of Directors are pleased to recommendDividend of H1.20/- (i.e. 60%) per equity share of face value of H2/- eachfully paid up for FY 2025 amounting to H791.81 million.
The payment of dividend is subject to approval of the shareholders atthe forthcoming Annual General Meeting (‘AGM') of the Company andshall be subject to deduction of tax at source.
With a view to attract, reward and retain talented and key employeesin the competitive environment and encourage them to align individualperformance with Company objectives, the Company grants sharebased benefits to eligible employees under the Employees StockOption Schemes. The Company has two Employees Stock OptionSchemes namely, JFL Employees Stock Option Scheme, 2011 (‘ESOP2011') and JFL Employees Stock Option Scheme, 2016 (‘ESOP 2016')(collectively referred as ‘ESOP Schemes'). The ESOP Schemes areadministered through JFL Employees Welfare Trust (‘ESOP Trust').The details of ESOP Schemes have also been disclosed in Note 34 tothe Standalone and Consolidated Financial Statements respectivelyforming an integral part of this Integrated Annual Report.
The Company has Jubilant FoodWorks General Employee BenefitsScheme, 2020 (‘JFGEBS') which was approved with the objective ofproviding healthcare (including preventive measures), hospital care, orbenefits in the event of sickness, accident, disability, death or scholarshipfunds, rewards and recognitions, education, employee engagement,training for skill enhancement/development and such other welfareactivities and benefits specified by the Company. The JFGEBS wouldbe implemented and administered by the ESOP Trust. JFGEBS doesnot involve issue of shares by the Company for the purposes of JFGEBSand also does not involve any secondary acquisition by the ESOP Trust.
ESOP Schemes and JFGEBS are in compliance with the SEBI (ShareBased Employee Benefits and Sweat Equity) Regulations, 2021, asamended (the ‘SEBI ESOP Regulations 2021'). The details of ESOPSchemes and JFGEBS pursuant to SEBI ESOP Regulations, 2021 asat March 31, 2025 is uploaded on the website of the Company (weblink: https://www.iubilantfoodworks.com/companv-reports/esop-disclosures). In terms of Regulation 13 of SEBI ESOP Regulations 2021,the Certificate from Chandrasekaran Associates, Company Secretaries,Secretarial Auditors, would be placed before the shareholders at theforthcoming AGM.
As on March 31, 2025, the Company has 10 (ten) subsidiaries. Briefparticulars of the subsidiaries are given below:
Jubilant FoodWorks Bangladesh Limited (‘Jubilant Bangladesh’)
Jubilant Bangladesh is a wholly-owned subsidiary of the Company.Jubilant Bangladesh has exclusive rights to develop and operateDomino's stores in Bangladesh. Jubilant Bangladesh is continuingto build a strong equity for the brand with a lot of innovation in termsof products and marketing initiatives. During FY 2025, JubilantBangladesh launched 12 new stores. As on March 31, 2025, JubilantBangladesh has 39 stores. On the back of accelerated networkexpansion, the total income of Jubilant Bangladesh grew by18.86% as on March 31, 2025 and is H632.93 million compared toH532.51 million in the previous year.
Jubilant FoodWorks Lanka (Private) Limited (‘JubilantSri Lanka’)
Jubilant Sri Lanka is a wholly-owned subsidiary of the Company.Jubilant Sri Lanka has exclusive rights to develop and operateDomino's stores in Sri Lanka. As on March 31, 2025, JubilantSri Lanka has 50 stores. The total income of Jubilant Sri Lanka grewby 57.83% as on March 31, 2025 and is H786.46 million compared toH498.30 million in the previous year.
Jubilant Foodworks Netherlands B.V. (‘Jubilant Netherlands’)
Jubilant Netherlands is a wholly-owned subsidiary of the Company inNetherlands for investment purposes. Further, as on March 31, 2025,Jubilant Netherlands holds 94.06% in DP Eurasia B.V.
DP Eurasia B.V. (‘DPEU’)
DPEU is the exclusive master franchisee of the Domino's Pizza brand inTurkey, Azerbaijan, and Georgia. During FY 2025, DPEU was convertedto a private company and consequently its name was changed from DPEurasia NV. to DP Eurasia B.V. The total income of DPEU as on March31, 2025 is H19,495.23 million, EBIDTA is H4,158.88 million and Profitafter tax is H1,253.51 million
Subsidiaries of DPEU:
1. Fides Food Systems B.V. (‘Fides'), an investment companyregistered in Netherlands (wholly-owned subsidiary of DPEU)
2. Pizza Restaurantlari A.§., registered in Turkey (wholly-ownedsubsidiary of Fides)
3. Fidesrus B.V.(‘Fidesrus'), an investment company registered inNetherlands (wholly-owned subsidiary of DPEU)
4. Pizza Restaurants LLC, registered in Russia (wholly-ownedsubsidiary of fidesrus)- Fidesrus has entered into a share transferagreement on April 30, 2025 for sale of its entire stake in PizzaRestaurants LLC.
Pizza Restaurantlari A.§. (‘Turkey Subsidiary’)
Turkey Subsidiary is a dominant market leader operating a highlyprofitable, asset light model with 89.6% sub-franchised stores in Turkey.The Domino's network comprises of 746 stores in Turkey. In addition toits pizza business, DPEU has been able to build the 8th largest CAFEbrand-COFFY in Turkey with 160 cafe's as on March 31, 2025.
During the year under review, DPEU, Fides and Turkey Subsidiary arethe material subsidiaries of the Company.
Jubilant FoodWorks International Investments Limited(‘Jubilant International Investments’)
Jubilant International Investments is a wholly-owned subsidiaryof the Company. It is an Investment Company with an objective ofmaking investments in associates/subsidiaries engaged in foodservice business.
Jubilant FoodWorks International Luxembourg (‘JubilantLuxembourg’)
Jubilant Luxembourg is a subsidiary of Jubilant International Investmentsand step-down wholly-owned subsidiary of the Company. JubilantLuxembourg has an objective of making investments in associates/subsidiaries engaged in food service business.
As on March 31, 2025, the Company has 3 (three) Associate Companies.Brief particulars of the Associate Companies are given below:
Roadcast Tech Solutions Private Limited (‘Roadcast’)
Roadcast is engaged in the business which offers a logistics platformfor management of last-mile delivery operations. Roadcast'sdelivery automation SaaS platform helps clients to monitor theirfleet and personnel in real-time, providing a platform which allowsbrands their own online ordering systems to accept direct ordersfrom customers and provides an enterprise-grade omnichannelcustomer engagement & marketing automation platform. As onMarch 31,2025, the Company's effective shareholding in Roadcast is42.55% (40% on a fully diluted basis).
Wellversed Health Private Limited (‘Wellversed’)
Wellversed is a nutrition company offering a variety of products tailoredfor specific nutrition and dietary needs including keto, gluten-free,vegan, high-protein, diabetic and immunity. As on March 31, 2025, theCompany's effective shareholding in Wellversed is 27.81% (24.0% ona fully diluted basis).
Hashtag Loyalty Private Limited (‘Hashtag’)
Hashtag is an online food ordering and restaurant managementplatform. As on March 31, 2025, the Company's effective shareholdingin Hashtag is 31.66% (29.75% on a fully diluted basis). During FY 2025,Hashtag has announced discontinuance of its business operations.
A report on the performance and the Financial position of thesubsidiaries, associate companies and ESOP Trust, as per CompaniesAct, 2013 (‘Act') and Rules made thereunder is provided in FormAOC-1 attached to the Consolidated Financial Statements formingan integral part of this Integrated Annual Report. Pursuant to theprovisions of Section 136 of the Act, separate audited accounts of thesubsidiaries, are available on the website of the Company (web link:https://www.iubilantfoodworks.com/company-reports/financial-of-subsidiary-companies).
Apart from above, no other company has become or ceased to besubsidiary, joint venture or associate of the Company during thefinancial year.
As per Section 134(3)(a) of the Act, the Annual Return referred to inSection 92(3) of the Act for the financial year ended on March 31,2025is available on the website of the Company (web link: https://www.iubilantfoodworks.com/company-reports/annual-returns).
Director(s) liable to retire by rotation as per Section 152 ofthe Act
In terms of the provisions of Section 152 of the Act read with rulesmade there under and Articles of Association of the Company andprovisions of the Act, Mr. Shyam S. Bhartia (DIN: 00010484) Director ofthe Company, is liable to retire by rotation at the forthcoming AGM andbeing eligible, offer himself for re-appointment. The Board of Directorsrecommend his re-appointment for consideration by the members ofthe Company at the forthcoming AGM.
Change in Directorship
During FY 2025, Mr. Berjis M. Desai, Independent Director of theCompany resigned from the Company with effect from close ofbusiness hours of September 06, 2024. The Board placed on recordits sincere appreciation for the outstanding contribution made byMr. Desai during his tenure with the Company.
Except as stated above, there was no change in the Directors or KeyManagerial Personnel of the Company, during the year under review.
Brief profile, nature of expertise, details of directorship held in othercompanies, Chairmanships/membership of Board Committees,shareholding in the Company held by the Directors and relationshipwith Directors inter-se and other details as stipulated under Regulation36(3) of the SEBI (Listing Obligations and Disclosure Requirements)Regulations, 2015 (‘Listing Regulations') as amended read with theprovisions of the Secretarial Standard on General Meetings issuedby the Institute of Company Secretaries of India (‘SS-2') relating to theDirector proposed to be re-appointed at the 30th AGM is annexed tothe notice convening the said AGM.
The Company has, inter alia, received the following declarationsfrom all the Independent Directors confirming that:
• they meet the criteria of independence as provided underSection 149(6) of the Act read with Regulation 16(1)(b) of theListing Regulations and are not disqualified from continuing asIndependent Director;
• they have complied with the Code for Independent Directorsprescribed under Schedule IV to the Act; and
• they have registered themselves with the Independent Director'sDatabank maintained by the Indian Institute of Corporate Affairs.
Based on the disclosures received, the Board is of the opinion that, allthe Independent Directors fulfill the conditions specified in the Actand Listing Regulations and are independent of the management. Listof core skills, expertise and core competencies of the Board, includingthe Independent Directors, are given in the Corporate GovernanceReport forming an integral part of this Board's Report.
7 (seven) Meetings of Board of Directors were held during FY 2025.The details of the meetings of the Board and its Committees are givenin the Corporate Governance Report forming an integral part of thisBoard's Report.
The Company has an Appointment & Remuneration Policy' forDirectors, Key Managerial Personnel and Senior Management/other employees of the Company, specifying criteria for determiningqualifications, positive attributes, independence of a director andother matters which is disclosed on the website of the Company(weblink:https://www.iubilantfoodworks.com/investors/governance/policies-codes). The salient features of the Policy have been disclosedin the Corporate Governance Report forming an integral part of thisBoard's Report.
The Board adopted a formal mechanism for evaluating its performanceand as well as of its Committees and individual Directors, includingthe Chairperson of the Board. The detailed process in which annualevaluation of the performance of the Board, its Chairperson, itsCommittees and of individual Directors has been made is disclosedin the Corporate Governance Report forming an integral part of thisBoard's Report.
The statement of Disclosure of Remuneration under Section 197 of theAct and Rule 5(1) of the Companies (Appointment and Remuneration ofManagerial Personnel) Rules, 2014 (‘Rules'), is annexed as Annexure ‘A'and forms an integral part of this Board's Report. The statementcontaining particulars of employees, as required under Section 197 ofthe Act, read with Rule 5(2) and Rule 5(3) of the Rules, is provided ina separate annexure forming part of this Board's Report. However, interms of the provisions of Section 136 of the Act, the Integrated AnnualReport is being sent to the members of the Company, excluding the saidannexure. The said annexure is available for inspection by the membersat the Registered Office of the Company during working hours ofthe Company i.e. on Monday - Friday on 11:00 a.m. to 5:00 p.m. (IST).Any member interested in obtaining a copy of the said annexure maywrite to the Company Secretary of the Company or send an email atinvestor@iublfood.com.
Particulars of guarantee and investments made have been disclosedin Note 35 and 4 to the Standalone Financial Statements, respectively,forming an integral part of this Integrated Annual Report. DuringFY 2025, the Company has not given any loan pursuant to Section186 of the Act.
All contracts, arrangements and transactions entered by the Companyduring FY 2025 with related parties were in the ordinary course ofbusiness and on arm's length basis and were approved by the AuditCommittee. The Board of Directors of the Company had laid downthe criteria for granting the omnibus approval by the Audit Committeefor the transactions which are repetitive in nature, in line with the
Company's Policy on Materiality of and dealing with Related PartyTransactions (‘RPT Policy'). During the year, the Company had notentered into any materially significant transaction as defined inthe RPT Policy with related parties viz. promoters, directors, theirrelatives or the management, subsidiaries etc. that may have potentialconflict with the interests of the Company at large. Accordingly,the disclosure of Related Party Transactions as required underSection 134(3)(h) of the Act and rules made thereunder in Form AOC-2is not applicable. Related Party disclosures including transactions withpromoter/promoter group which holds more than 10% shareholdingin the Company have been disclosed in Note 35 to the StandaloneFinancial Statements forming an integral part of this Integrated AnnualReport. The RPT Policy is disclosed on the Company's website (weblink: https://www.iubilantfoodworks.com/investors/qovernance/policies-codes).
STATUTORY AUDITOR
Deloitte Haskins & Sells LLP, Chartered Accountants(ICAI Regn. No. 117366W/W-100018) (‘Deloitte'), were re-appointedas Statutory Auditors of the Company for a second term of 5 (five)consecutive years to hold office from the conclusion of 27th AGM untilthe conclusion of 32nd AGM of the Company to be held in the year 2027.The Auditors' Report read together with Annexures referred to in theAuditors' Report for the financial year ended March 31,2025 does notcontain any qualification, reservation, adverse remark or disclaimer.During FY 2025, Statutory Auditors have not reported any matterof fraud under Section 143(12) of the Act, therefore no disclosure isrequired under Section 134(3)(ca) of the Act.
SECRETARIAL AUDITOR
Chandrasekaran Associates, Company Secretaries were appointedas Secretarial Auditors to conduct Secretarial Audit pursuant to theprovisions of Section 204 of the Act for FY 2025. The SecretarialAudit Report for the financial year ended March 31, 2025 receivedfrom Secretarial Auditors is annexed herewith as Annexure ‘B'forming an integral part of this Board's Report. The Secretarial AuditReport does not contain any qualification, reservation, adverse remarkor disclaimer. During FY 2025, Secretarial Auditors have not reportedany matter of fraud under Section 143(12) of the Act, therefore nodisclosure is required under Section 134(3)(ca) of the Act.
Pursuant to the amended provisions of Regulation 24A of theListing Regulations and Section 204 of the Act read with Rule 9 ofthe Companies (Appointment and Remuneration of ManagerialPersonnel) Rules, 2014, the Audit Committee and the Board ofDirectors have approved and recommended the appointment ofM/s Chandrasekaran Associates, Company Secretaries (CACS)(Firm Registration Number : P1988DE002500), a peer reviewed firmof Company Secretaries in practice, as the Secretarial Auditors of theCompany for a period of 5 (five) consecutive years from FY 2025-26to FY 2029-30 subiect to approval of shareholders of the Companyat the forthcoming AGM. Brief details on the proposed appointmentof secretarial auditors are separately disclosed in Notice offorthcoming AGM.
During FY 2025, the Audit Committee was re-constituted andMr. Shamit Bhartia (Non-Executive Director) ceased to be a memberof the Audit Committee with effect from November 01, 2024.
As on the date of this report, the Audit Committee comprises ofMr. Ashwani Windlass (Chairman), Mr. Abhay P Havaldar, Mr. Amit Jain,Ms. Deepa M. Harris, and Mr. Vikram S. Mehta as members. Brief termsof reference, meetings and attendance are included in the CorporateGovernance Report forming an integral part of this Board's Report. Allthe recommendations made by the Audit Committee were acceptedby the Board of Directors of the Company.
The Company has in place Whistle Blower Policy and has established thenecessary vigil mechanism for directors and employees in confirmationwith Section 177(9) of the Act and Regulation 22 of Listing Regulations,to report concerns about unethical behavior and also provides fordirect access to the Chairman of the Audit Committee in exceptionalcases. The details of vigil mechanism as provided in the Whistle BlowerPolicy has been disclosed in the Corporate Governance Reportforming an integral part of this Board's Report. The Whistle BlowerPolicy is disclosed on the Company's website (web link: https://www.iubilantfoodworks.com/investors/governance/policies-codes).
Risk Management is an integral and important component of CorporateGovernance. The Board of Directors of the Company has constituted RiskManagement Committee (‘RMC') which assists the Board in monitoringand reviewing the risk management plan, implementation of the riskmanagement framework of the Company and such other functions asBoard may deem fit. The Board modified the Risk Management Policy witheffect from May14, 2025 to enhance risk monitoring & reporting. The RiskManagement framework is in place to identify, prioritize, mitigate, monitorand appropriately report any significant threat to the organization'sstrategic objectives, its reputation, operational continuity, environment,compliance, and the health & safety of its employees. A detailed sectionon Risk Management is provided in the Management Discussion andAnalysis Report forming an integral part of this IntegratedAnnual Report.
The Company has in place a robust internal financial control systemdesigned to support the efficient and disciplined execution of itsoperations. These controls ensure strict adherence to the Company'spolicies, safeguard its assets, enable the timely detection and preventionof frauds and errors, uphold the integrity and accuracy of the accountingrecords, and timely preparation of reliable financial information. Theinternal control framework is appropriately scaled to the size andcomplexity of the Company's operations.
Deloitte Haskins & Sells LLP, the Statutory Auditors, have audited thefinancial statements presented in this Integrated Annual Report. Aspart of their audit, they have affirmed the adequacy and operatingeffectiveness of the Company's internal controls over financial reporting,in accordance with the requirements of Section 143 of the Act, as ofMarch 31, 2025.
Further details on the Company's internal control mechanisms and theiradequacy are provided in the Management Discussion and Analysissection of this Integrated Annual Report.
In terms of Regulation 34 of the Listing Regulations, ManagementDiscussion and Analysis Report for the financial year under review
is presented in a separate section, forming an integral part of thisIntegrated Annual Report.
The Company has in place Corporate Social ResponsibilityPolicy (‘CSR Policy') which outlines the Company's philosophyand responsibility and lays down the guidelines and mechanismfor undertaking socially impactful programs towards welfareand sustainable development of the community around the areaof its operations and other parts of the Country. The CSR Policyis disclosed on the Company's website (web link: https://www.iubilantfoodworks.com/investors/governance/policies-codes). Interms of Section 135 of the Act read with Rule 8 of the Companies(Corporate Social Responsibility Policy) Rules, 2014 as amended,the Annual Report on Corporate Social Responsibility Activities forFY 2025 is annexed herewith as Annexure ‘C' forming an integralpart of this Board's Report.
The Corporate Governance philosophy of the Company is drivenby the interest of stakeholders, focus on fairness, transparency andbusiness needs of the organisation. The Company continues to becompliant with the requirements of Corporate Governance as stipulatedin Listing Regulations. In terms of Regulation 34 read with ScheduleV of Listing Regulations, the Corporate Governance Report includinga certificate from Mr. R.S. Bhatia, a Practicing Company Secretary,regarding compliance of the conditions of Corporate Governanceis annexed herewith as Annexure ‘D' forming an integral part of thisBoard's Report. The Corporate Governance Report, inter alia, containsthe following disclosures:
a) Composition of Committees including Audit Committee,Nomination, Remuneration and Compensation Committee,Stakeholders Relationship Committee, Sustainability & CorporateSocial Responsibility Committee, Risk Management Committee,Investment Committee, Digital & Technology Committee andRegulatory and Finance Committee;
b) Disclosure relating to affirmation submitted by the Directorsand Senior Management confirming compliance of the Codeof Conduct for Directors and Senior Management;
c) Dividend Distribution Policy;
d) Details of Credit Rating;
e) Details of Unpaid and Unclaimed Dividend Account and transferto Investor Education and Protection Fund; and
f) Details of remuneration of Directors including service contracts,notice period, severance fees, stock options held by them.
The Business Responsibility and Sustainability Report (‘BRSR') highlightthe Company's adherence to the principles outlined in the 'NationalGuidelines on Responsible Business Conduct'. The Company activelypromotes its suppliers, partners, and other stakeholders in adoptingthese principles.
This report offers stakeholders insights into the Company'sEnvironmental, Social, and Governance (‘ESG') initiatives. The BRSR
framework encompasses 9 (nine) core principles that listed companiesmust uphold in their business operations.
According to Regulation 34(2)(f) of the Listing Regulations, the BRSRfor FY 2025 is annexed herewith as ‘Annexure ‘E', forming an integralpart of this Board's Report. The reasonable assurance certificate(obtained by the Company voluntarily) for BRSR Core Indicators froman independent agency - TUV SUD South Asia Ltd. also forms part ofthis Integrated Annual Report.
The Company is committed towards promoting the work environmentthat ensures every employee is treated with dignity and respect andafforded equitable treatment irrespective of their gender, race, socialclass, caste, creed, religion, place of origin, sexual orientation, disability oreconomic status. Pursuant to the provisions of the Sexual Harassment ofWomen at Workplace (Prevention, Prohibition and Redressal) Act, 2013(‘POSH Act'), the Company has adopted a Policy on prevention of SexualHarassment at Workplace. Periodic sessions were also conductedto apprise employees and build awareness on the subject matter.The Company's key focus is to create a safe, respectful and inclusiveworkplace which fosters professional growth for each employee.
As per the requirement of the POSH Act and Rules made thereunder,the Company had constituted an Internal Complaints Committee (‘ICC')to redress the complaints received regarding sexual harassment. TheICC meets periodically to discuss various scenarios/sample casesand steps that can be taken to ensure that POSH cases are reportedand addressed uniformly across the organization. The details of thecomplaints received during the year under review are as follows. TheCompany endeavours to complete the inquiry process within thestipulated period of 90 days.
i. Complaints filed during the financial year : 64
ii. Complaints disposed off during the financial year : 60
iii. Complaints pending as on end of the financial year : 4
(A) Conservation of Energy
The Company continuously strives to reduce the environmentalimpact of its operations and lower its carbon footprint. It focusseson improving energy efficiency, increasing the use of renewableenergy and improving waste management to reduce the overallenvironment footprint.
i) The steps taken or impact on conservation of energy
During FY 2025, the Company has installed VariableFrequency Drives (‘VFDs') to dynamically regulate fanspeeds based on real-time load requirements. With theVFDs in place, exhaust fans operate at optimal speeds—delivering full power only when needed and reducingtheir speed during low demand periods. This targetedsolution has significantly reduced energy usage,extended equipment lifespan, and enhanced overalloperational efficiency.
ii) The steps taken by the Company for utilising alternate
sources of energy
a) Renewable energy: The Company has strategicallytransitioned to renewable energy for its sites withhigh energy demand to advance its Sustainabilitygoals. The Company has successfully procuredrenewable power for its Bangalore facility throughopen access, and has signed a PPA to power itsGreater Noida site with clean energy. This initiativehas resulted in procurement of more than 6,000 MWhof Renewable energy.
b) E-Bikes: The Company has invested significantlyin expanding E-Bikes to the ever growing fleetand business demand in its commitment towardssustainable operations. During FY 2025, the Companyhas made significant progress by increasing thenumber of e-bikes and e-cycle to 56%. This is animportant initiative to reduce carbon footprint andtransition to a more sustainable future. The Companyis focused to implement e-bikes in all of the newstores, taking into account the local terrain. All ofthe bikes used in Popeyes and Hong's Kitchen arealready electric.
c) Petrol: The Company has also optimized petrolconsumption for petrol bikes by integrating smartbusiness demand based limits resulting in a savingsof 13 Lac litres of petrol worth 14 Cr in petrol cost.Even with significant higher scale of business growthin FY 2025, the Company's net cost per deliveryhas dropped by more than 50%. With its deliverybikes covering more than 300 million kilometers, thisdecrease in fuel consumption has led to a notablereduction in the carbon footprint. The Company isalso integrating latest technology based Internet ofThings (‘IoT') devices for further optimization anddeveloping excellence in business operations.
d) Piped Natural Gas: The Company operates over 230stores using Piped Natural Gas (‘PNG'), embracingcleaner fuel alternatives for store operations. SincePNG emits significantly fewer greenhouse gasescompared to Liquefied Petroleum Gas (‘LPG'), morethan 10% of the Company's portfolio now relies onthis eco-friendly fuel, reinforcing its commitment tosustainable and responsible growth. Additionally, theCompany has achieved a 7% year-on-year reductionin overall gas consumption by implementing smartusage limits and deploying innovative solutions acrossits store network.
iii) The capital investment on energy conservation equipment
Capital investment on energy conservation equipment
during FY 2025 was approx. H909.23 million.
(B) Technology Absorption
The Company continues to set new benchmarks in technologyadoption within the food service industry, pioneering digitalinnovations that enhance customer experience and driveoperational excellence across its digital platforms, restaurantnetwork, delivery systems, commissaries, and supply chain.
The Warehouse Management System (‘WMS'), supported by hand¬held terminals (‘HHTs'), effectively manages warehouse activities.Additionally, tech-based resource planning tool incorporatessales forecasts and delivery schedules to project daily staffingrequirements, production schedules, dispatch cases, truck anddock requirements, and more. The Company utilizes face biometric-based access control to accurately measure area-wise productivityat commissaries, digital energy meters, and an Energy ManagementSystem (‘EMS') to drive energy efficiency. Advanced cameras areused to read vehicle number plates, enhancing its ability to monitortruck movements.
The Company is making strategic advancements in GenerativeAI (‘GenAI') to unlock scalable intelligence across customer
(C) Foreign Exchange Earnings & Outgo
S. No.
Brief
i)
the efforts made towards technology absorption
As mentioned above
ii) the benefits derived like product improvement, cost reduction, product development or importsubstitution
iii) in case of imported technology (imported during the last three years reckoned from the beginning ofthe financial year)
a)
the details of technology imported
NIL
b)
the year of import
c)
whether the technology been fully absorbed
d)
if not fully absorbed, areas where absorption has not taken place, and the reasons thereof; and
iv)
the expenditure incurred on Research and Development
Foreign Exchange earned in terms of actual inflows (FOB Basis)
99.76
63.53
Foreign Exchange outgo in terms of actual outflows
2,108.86
2,174.40
Best-in-Class Digital Ecosystem and Consumer Experience
The Company has built an industry-defining, food-first digitalecosystem anchored by a friction-free, high-conversion mobileapp and powered by a sophisticated digital commerce platform.Through deep investments in UX research and the developmentof proprietary personalization and recommendation engines,the Domino's India App has emerged as the highest-rated fooddelivery app on both iOS and Android. These efforts have led torecord-high conversion rates and a seamless ordering experience,reinforced by innovative features such as ordering pizza on movingtrains and drive-through collection.
A next-generation digital platform underpins this transformation—designed to seamlessly scale across multiple brands, countries,and languages. This foundation positions the Company to unlocknew business models and expand its digital footprint globally.
Store.AI: Proprietary AI Engine Powering Strategic Growthand Precision Operations
The Company is at the forefront of integrating Data, ArtificialIntelligence (‘AI'), and Machine Learning (‘ML') at scale to driveits next phase of growth and operational efficiency. Central tothis transformation is its proprietary store.AI engine, a cutting-edge platform that supports data-driven decision-makingacross the network.
In a highly competitive market where location is critical to arestaurant's success, particularly for a market leader likeDominos, identifying optimal store sites is both a challengeand a strategic priority. With nearly 2,200 stores in operation,planning the next 1,000 locations requires precision, foresight,and technological innovation.
The store.AI engine evaluates thousands of internal and externaldemand signals to pinpoint high-potential areas for new storedevelopment. It enables the Company to predict demand withexceptional accuracy, down to specific streets and malls, ensuringthat each new outlet is strategically placed for maximum impact.
Beyond expansion, store.AI plays a crucial role in optimizingexisting operations. It enables data-led refinements in deliveryzones and store operating hours, ensuring enhanced efficiencyand superior customer service. Furthermore, the ability to identifymicro-clusters empowers the Company to deploy hyperlocalmarketing campaigns, driving targeted demand and deepercustomer engagement at a granular level.
Through store.AI, the Company is not only transforming howit grows but also reinforcing its position as a technology-first,customer-centric brand committed to long-term value creation.
Enhancing Customer Experience through Proprietary CustomerScience Engine
The Company continues to strengthen its competitive advantageby leveraging data and advanced analytics to deliver highlypersonalized customer experiences. At the core of this effortis the Company's proprietary Customer Science Engine, whichplays a pivotal role in deepening customer understanding anddriving engagement across all touchpoints.
This engine continuously tracks a wide range of customerinteractions—including order history, browsing behaviour, CRM
engagement, Net Promoter Scores (‘NPS'), and feedback—togenerate rich, actionable insights. By analysing this data, the engineenables the Company to understand each customer uniquely,predict future behaviour, and prescribe the Next Best Action—whether it's a personalized offer, product recommendation,or tailored communication.
As a result, customers receive dynamically curated menus, relevantcross-sell and upsell suggestions, and a faster, more intuitiveordering experience. This not only enhances convenience andsatisfaction but also improves conversion rates and order values.
Additionally, the engine supports precision in promotional strategyby powering targeted discount investments. Instead of broad-based discounts, the Company can selectively offer incentivesto customers where they are most effective, improving return oninvestment and protecting margins.
Through the Customer Science Engine, the Company is creatinga more personalized, efficient, and profitable customer journey—underscoring our commitment to customer-centric innovationand sustainable growth.
Precision Pricing Powered by AI
The Company's proprietary pricing engine harnesses the powerof Artificial Intelligence and Machine Learning to drive intelligent,pricing decisions with precision and agility. By integrating real-timedemand signals, market dynamics, and a wide array of externaldata sources, the engine continuously refines pricing strategiesand tailors promotional constructs to maximize revenue acrosschannels. The pricing engine is designed to deliver the most valueto customers—ensuring pricing remains competitive, relevant, andresponsive to customer needs.
This AI-led approach not only strengthens the Company's abilityto respond to shifting market conditions but also reinforcesits commitment to profitable, customer-centric growth. Byembedding intelligence at the core of its pricing strategy, theCompany is well-positioned to drive long-term value creation andmaintain its leadership in a dynamic, data-driven marketplace.
Driving excellence in restaurant operations, delivery,commissaries, and supply chain
The Company is advancing its operations by embeddingautomation in its restaurants, commissaries, and logistics throughenterprise-grade processes. An auto-indenting tool forecastsdaily ingredient requirements at the store level, optimizinginventory to ensure maximum availability while minimizingwaste and sales loss. The in-house Last Mile Delivery Platform(‘DMS') empowers the Company's restaurants and riders toefficiently manage order deliveries, providing customers with asmooth order-tracking experience. The proprietary restaurantapp, OSSOM, serves as a comprehensive tool for restaurantmanagers to streamline operations.
The Transportation Management System (‘TMS') optimizes theCompany's outbound logistics, including route optimization,delivery scheduling, real-time tracking via a Digital Control Tower,and detailed reporting on key performance indicators, freight costallocation, and more. The Company also employ IoT sensors tomonitor variables such as chamber temperature, truck speed,door status, and truck geolocation to ensure food quality.
Pursuant to provisions of Section 134 of the Act, your Directors statethat in the preparation of the Statement of Profit and Loss Account forthe financial year ended March 31, 2025 and the Balance Sheet as atthat date, the Directors have:
a) followed the applicable accounting standards along with properexplanation relating to material departure;
b) selected such accounting policies and applied them consistentlyand made judgments and estimates that are reasonable ancprudent so as to give a true and fair view of the state of affairs oithe Company at the end of the financial year and of the profit ofthe Company for that period;
c) taken proper and sufficient care for the maintenance of adequateaccounting records in accordance with the provisions of this Acffor safeguarding the assets of the Company and for preventingand detecting fraud and other irregularities;
d) prepared the annual accounts on a going concern basis;
e) laid down internal financial controls to be followed by the Companyand that such internal financial controls are adequate and wereoperating effectively; and
engagement and operations. This next-generation capabilityis enhancing its voice-of-customer initiatives, enabling deeperunderstanding and faster responsiveness at scale. GenAI is beingdeployed to generate personalized marketing content, automatecustomer support interactions, and synthesize large volumes ofoperational data, significantly improving productivity, consistency,and insight generation across functions.
Through these initiatives, the Company continues to lead theindustry in innovation, setting new standards for customersatisfaction and operational excellence. The Company'sdedication to technological advancement ensures that it remainat the cutting edge, providing exceptional value and experiencesfor customers as well as employees.
f) devised proper systems to ensure compliance with the provisions
of all applicable laws and that such systems were adequate andoperating effectively.
The Company has complied with the applicable Secretarial Standards
on Meetings of the Board of Directors and on General Meetings issued
by the Institute of Company Secretaries of India and notified by the
Ministry of Corporate Affairs.
During the year under review:
a) The Company had not accepted any deposits from public andthere was no outstanding, unpaid or unclaimed public depositsunder Chapter V of the Act;
b) Maintenance of cost records under sub-section (1) ofSection 148 of the Act was not applicable to the Company;
c) No equity shares with differential rights as to dividend, voting orotherwise were issued;
d) No Sweat Equity shares were issued;
e) No remuneration or commission was paid to the Whole-timeDirector/ Managing Director of the Company by the subsidiariesof the Company;
f) No significant and material orders were passed by the Regulators/Courts/Tribunals which impact the going concern status andCompany's operations in future;
g) No change in the nature of the business of the Company;
h) No application was made nor any proceeding were pending underthe Insolvency and Bankruptcy Code, 2016; and
i) No instance of any one-time settlement with any Banks orFinancial Institutions.
There have been no material changes and commitment, affectingthe financial position of the Company which occurred between theend of FY 2025 till the date of this Report, other than those alreadymentioned in this Report.
Your Directors take this opportunity to thank and acknowledgewith gratitude, the contribution, co-operation and assistancereceived from International Business Partners from Domino's,Popeyes, Dunkin', Government and Regulatory Authorities, otherBusiness Partners, Bankers, Members and other Stakeholders.Also, the Board places on record its deep appreciation for theenthusiasm, co-operation, hard work, dedication and commitmentof the employees at all levels.
Your Directors appreciate the continued co-operation and supportreceived from its customers that has enabled the Company to makeevery effort in understanding their unique needs and deliver maximumcustomer satisfaction.
Inspired by the Vision, driven by Values and powered by Strength, yourDirectors and employees of the Company look forward to the futurewith confidence and stand committed to creating an even brighterfuture for all stakeholders.
For and on behalf of the Board of Directors
Shyam S. Bhartia Hari S. Bhartia
Chairman & Director Co-Chairman & Director
DIN : 00010484 DIN : 00010499
Place: Noida Place: Noida
Date: May 14, 2025 Date: May 14, 2025